Privacy Policy

Last Updated: November 3, 2025

At Phoenix Shared Living ("we," "our," or "us"), we are committed to protecting the privacy and dignity of our residents, clients, website visitors, and donors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We collect information that is necessary to provide our housing and support services. This may include:

Personal Identifiers: Name, date of birth, Social Security Number, government-issued identification details.
Contact Information: Home address, email address, and telephone number.
Demographic Information: Age, gender.
Sensitive Personal Information: Health and medical information, disability status, financial information for eligibility assessments, emergency contact details, and background check information as required for residency.
Technical Information: When you visit our website, we may automatically collect information like your IP address, browser type, and pages visited (see "Cookies" below).
Donor Information: If you donate, we collect payment information and contact details for receipt and acknowledgment.

2. How We Use Your Information

We use the information we collect for legitimate business and care-related purposes, including:

To determine eligibility for our housing programs and services.
To provide safe, personalized, and supportive care to our residents.
To communicate with you, your family, or designated representatives about your residency and well-being.
To process donations and provide tax receipts.
To comply with legal and regulatory obligations.
To improve our website and services.
For internal administrative purposes, such as billing and accounting.

3. How We Share Your Information

We value your trust and do not sell or rent your personal information. We may share your information only in the following limited circumstances:

With Your Consent: We will share information with other parties only with your explicit written permission.
For Legal and Safety Reasons: When required by law, or to protect the rights, property, or safety of our residents, staff, or the public.
With Service Providers: We share information with trusted third parties who assist us in our operations, such as healthcare providers, payment processors, and IT support. These partners are contractually bound to keep your information confidential and secure.
With Government Agencies: As necessary to verify eligibility for housing programs and to comply with funding and regulatory requirements.

4. How We Protect Your Information

We implement a variety of administrative, physical, and technical security measures designed to protect your personal information from unauthorized access, disclosure, use, or loss. These include secure servers, access controls, and staff training on confidentiality protocols.

5. Your Privacy Rights

Depending on your state's laws, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request the Deletion of your personal information, subject to certain legal exceptions (e.g., we are required to maintain certain records for compliance).
Opt-Out of receiving marketing communications from us.

To exercise these rights, please get in touch with us using the information in the "Contact Us" section below.

6. Cookies and Tracking on Our Website

Our website may use "cookies" to enhance your experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings.

7. Links to Other Websites

Our website may contain links to other sites, such as partner organizations or resources. We are not responsible for the content or privacy practices of these external sites.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or the law. The updated version will be posted on our website with a revised "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Phoenix Shared Living
Attn: Privacy Officer
123 Hope Avenue, Suite 100
Anytown, CA 12345

Email: Phoenixsharedliving@gmail.com
Phone: